We are the leaders in door security devices.
We're often copied, often imitated, but never matched.
Frequently Asked Questions


"Why is the "Door Security Pro" better than all other door frame reinforcement products?"

1.   It's very easy to install. It only takes about 20 minutes on average.

2.   It's been well endorsed by policemen, locksmiths, home security experts, and most of all, by our customers.

3.   You do not have to shave down the door or the door frame, nor remove any door trim to install it.

4.   It not only prevents door frame failure, but it also repairs broken or cracked door frames and jambs.

5.   It's made in the USA (and elsewhere), in our factory, by highly skilled metal craftsmen.

6.   It's powder coated white with a hard enamel-like finish. It's not just spray painted like most competitive products.

7.   It's unobtrusive, you virtually can't see it when the door is closed - unlike door bars, wedges and clubs.

8.   It works automatically every time when you close the door - UNLIKE door bars, wedges and clubs.

9.   It's made from high strength, 14 gauge cold-rolled steel, and not one Door Security Pro has ever failed.

10. It's 100% GUARANTEED for LIFE to stop door frame failure. If it ever fails, we'll replace it for FREE.
 

"What are the dimensions of the Door Security Pro?"

We currently manufacture 3 different models of the Door Security Pro in 2 different lengths (48" and 72"). Both models are manufactured from high strength 14 gauge cold-rolled steel and are completely coated with a hard "enamel-like" white powder coat finish. * We make 2 versions of the 48" model - one for exterior doors and one for interior doors.
 

48" Model (For Exterior Doors):   (Shown in Photo on Right --->)

  • Length: 48"
  • Width: 1 3/4" (plus a 1/8" 30 degree lip)
  • Steel Thickness: Approximately 1/16" (14 gauge cold-rolled steel)
  • Nine - 3 1/4" heavy duty self-tapping mounting screws, plus one T-20 drive bit to install the screws
  • Three 3" heavy duty rustproof mounting screws to reinforce the door hinges
  • View the 48" model
     

72" Model:

  • Total Overall Length: 72"
  • Width: 1 3/4"
  • Steel Thickness: Approximately 1/16" (14 gauge cold-rolled steel)
  • 14 - 3" heavy duty self-tapping mounting screws, plus a T-25 drive bit to install the screws
  • Three 3" heavy duty rustproof mounting screws to reinforce the door hinges
  • View the 72" model

 

"Which Model is Best for Me?"

EITHER model will work, but generally speaking, organizations with lots of doors like apartment and condominium complexes will purchase the 48" model because they need large quantities and they are less expensive than the 72" model.

Homeowners most often purchase the 72" model because it's 50% more protection, it's much more versatile, and it only costs $10 more.


"Can the Door Security Pro be installed on French doors and double doors?"

Yes. You mount the Door Security Pro on the stationary door. We highly suggest that you install the 72" model on double doors (it works better for this type of application than the 48" model).

Note: You must make sure the stationary door is WELL secured, and if it's not, you can easily add "surface bolts" (available at any hardware store) to the top and bottom of the stationary door to make it more secure.


"Does the Door Security Pro work on doors with sidelights (small windows beside the door)?"

Yes. You simply shorten the screws that we include down to the maximum length that will work for your application.


"Is the mounting hardware included?"

Yes. All installation hardware is included as well as longer screws to reinforce the door hinges to the door frame.


"What if my door knob latch and deadbolt spacing is not the standard 5.5" to 6" (center-to-center) distance?"

The 72" model will accommodate spacings of 4.5" to 12" because of it's unique two piece "patent pending" design. See how it's done here. Beyond that, if needed, you simply drill a new hole in the correct location to accommodate your deadbolt using a 1" diameter bi-metal hole saw (available at any hardware store or home improvement center) OR you can simply cut off one end of one of the plates to shorten the distance between the two holes.

With the 48" model, if needed, you simply drill a new hole in the correct location to accommodate your deadbolt. Please refer to our installation instructions where we specifically address this issue (item number 4).


Should I also reinforce the door?

Yes, you should. In some instances the door will actually split apart around the locks when force is applied to it. We make a "Patent Pending" product called the Door Lock Guard. It will prevent a door from splitting apart around the door latch and the deadbolt (you need one Door Lock Guard for each). Get the details here. You can order a complete Door Security Kit here.
 

"How quickly are orders shipped?"

99.9% of the time orders are shipped within 24 to 48 hours after you order (not including weekends). On rare occasions, such as around certain holidays and other very busy times, orders can take up to about 7 days to ship. But again, this is very rare as we take pride in shipping orders very quickly.


"Which shipping company do you use and why?"

Under normal conditions, within the USA, we almost always ship via FedEx, but in some instances we must ship via UPS or USPS Priority Mail). We primarily use FedEx because they provide:

  • A High Percentage of On-Time Deliveries
  • Tracking Numbers for All Shipments
  • Shipments Can Be Tracked 24 Hours a Day
  • Email Verification of Shipping and Delivery

*Outside of the USA, orders are usually shipped by the United States Post Office or by the next most efficient means. ** Canadian orders are usually shipped via UPS.


"What is your return policy?"

You may return any unused product within 30 days of the original delivery date for ANY reason and you will be refunded 100% of the product cost. Refunds are issued promptly, and in the same manner in which you paid.


"I have a question that isn't listed"

You may contact us with any questions you have by phone at: 1-877-DOOR-OUT (1-877-366-7688) 7 days a week (8 AM to 8 PM EST) or by using our convenient online contact form where you will get a rapid response.

 

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Door Security Pro Security Products 
91 Point Judith Rd. 222    Narragansett, RI 02882

Office Locations Nationwide:  Narragansett, RI    Richmond, VA    Dallas, TX    Los Angeles, CA    Miami, FL



Questions? Order Toll-Free By Phone: 
1-877-366-7688
Hours: 8 a.m. to 8 p.m. (EST) 7 Days a Week

 
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