Frequently Asked Questions


"Why is the "Door Security Pro" better than all other door frame reinforcement products?"

1.   It's very easy to install  - it only takes about 15 to 30 minutes on average.

2.   It's been well endorsed by policemen, locksmiths and home security experts.

3.   You do not have to plane down the door or the door frame, nor remove any door trim to install it.

4.   It not only prevents door frame failure, but it also repairs broken or cracked door frames and jambs.

5.   It's made exclusively in America, by American craftsmen.

6.   It's powder coated white with a thick, hard, enamel-like finish. It's not just spray painted like competitive products .

7.   It's unobtrusive, you don't see it - unlike door bars, wedges and clubs.

8.   It works automatically when you shut the door - UNLIKE door bars, wedges and clubs.

9.   It's made from high strength cold-rolled steel and not one Door Security Pro has ever failed.

10. It's 100% GUARANTEED for LIFE to stop door frame failure or we'll replace it FREE or refund the purchase price.
 

"What are the dimensions of the Door Security Pro?"

The Door Security Pro is comprised of one piece of thick heavy guage steel and has a hard white enamel-like finish.

  • Length: 59" (just under 5 feet) - The vertical length that goes on the door frame
  • Depth: 1 3/4" - The part that covers the interior section of the door frame on the door knob side 
  • Steel thickness: Approximately 1/16" (14 gauge steel)
  • Hardware: 12 -3.5" case-hardened zinc coated mounting screws -  3 - 3" screws -  2 tacking screws - 1 drill bit.
  • Also included are 3" case-hardened zinc coated screws to reinforce the door hinges 


"Can the Door Security Pro be installed on French doors and double doors?"

Yes. You mount the Door Security Pro on the stationary door.


"Does the Door Security Pro work on doors with sidelights (small windows beside the door)?"

Yes. We specifically address this issue by including 2.5" screws when requested for these unique applications.


"Is the mounting hardware included?"

Yes. All installation hardware is included as well as longer screws to reinforce the door hinges to the door frame.


"What if my door knob latch and deadbolt spacing is not the standard 5.5" to 6" distance?

Please refer to our installation instructions where we specifically address this issue (item number 4).


"How quickly are orders shipped?"

99% of the time orders are shipped within 24 - 48 hours after receipt of your order (not including weekends). On rare ocassions, such as around holidays and other very busy times of the year, orders can take up to about 7 days to ship. But again, this is rare.


Which shipping company do you use and why?"

We ship by FedEx within the USA.

  • They deliver on time
  • They always provide a shipping tracking number
  • Shipments can be tracked 24 hours a day

*Outside of the USA, orders are usually shipped by the United States Post Office. 


"What is your return policy?"

You may return any unused item within 30 days of the original delivery date.


"I have a question that isn't listed"

You may contact us with any questions you have by phone at: 1-877-Door-Out (1-877-366-7688) OR by using our convenient online contact form: Contact Us
 

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Door Security Pro Security Products
91 Point Judith Road - Narragansett, RI 02882

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